Privacy Policy

Effective Date: September 12, 2024

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Luminous Labs ("we," "us," or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.luminouslabs.ca or use our services.

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1. Information We Collect

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We collect personal and non-personal information to provide you with a better experience on our website and improve our services. The information we collect includes:

Personal Information: Name, email address, phone number, and other contact details you provide when contacting us, subscribing to newsletters, or signing up for services.
Non-Personal Information: IP address, browser type, operating system, and browsing patterns collected automatically via cookies, tracking technologies, and server logs.

2. How We Use Your Information

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We use the collected data for the following purposes:

• To provide and maintain our website and services.

• To personalize your experience.

• To communicate with you regarding updates, promotional content, or service-related information.

• To analyze usage and improve our website functionality and content.

• To comply with legal obligations and protect our rights.

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3. How We Share Your Information

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We do not sell your personal information. However, we may share your data with:

• Service Providers: Third-party vendors that assist us in operating our website or providing services (e.g., hosting, analytics, email marketing).

• Legal Compliance: When required to comply with legal obligations, law enforcement requests, or to protect our rights.

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4. Cookies and Tracking Technologies

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We use cookies and similar tracking technologies to track your activity on our website. Cookies help us understand your preferences and improve your experience. You can control the use of cookies via your browser settings. However, disabling cookies may affect the functionality of certain features on our website.

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5. Data Security

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We take reasonable measures to safeguard your personal information. However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee its absolute security.

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6. Your Rights

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Depending on your location, you may have the following rights regarding your personal information:

• Access: The right to access the personal data we hold about yo

• Correction: The right to request the correction of inaccurate or incomplete data.

• Deletion: The right to request that we delete your personal data, subject to certain legal obligations.

• Opt-Out: The right to opt-out of marketing communications or the collection of personal information.

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7. Third-Party Links

 

Our website may contain links to third-party websites. We are not responsible for the content, privacy policies, or practices of these websites. We encourage you to review the privacy policies of any third-party sites you visit.

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8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and the "Effective Date" will be updated accordingly. We encourage you to review this policy periodically.

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